About PS4 External Hard Drive Not Working Issue Due to the limited size of PS4 internal hard drive, most users would like to add an external hard drive for PS4 to get larger storage space. To move ahead, follow the onscreen motion. When you want to disconnect an extended storage device while your PS4™ system is on, use one of the following methods to ensure the safe removal of the device. I took the 2TB HDD for the upgrade out of an external USB hard drive and, after the swap, put the PS4's stock HDD into the plastic casing to use as an external USB drive. Download the lost games to PS4 local storage/PS4 hard drive again. Reminder: If you disconnect the extended storage device without using the steps below, when you reconnect the storage device it may cause corruption or loss of data. This error also happens when during the connection, the PS4 or the external storage unit falls to the floor. In this way, users are able to enjoy more games on their PS4 without worries about running out of space and play their games on another device easily. FAT32 and exFAT are the supported file system for Sony PS4, so if you're now using NTFS in Windows 10, it's time to the format job or just convert it FAT32 without data loss.There're many ways to format hard drive, or external hard drive, we can do it in file explorer, Windows Disk Management and third party disk managing software. You would need to format the HDD into extended storage, then transfer the game itself into the HDD, not the save. It was a long time coming but you can finally connect an external hard disc drive (HDD) to your PlayStation 4 (PS4) or PS4 Pro. The error message “The USB storage device is not connected” shows that the PS4 machine can not accept the USB storage device attached to it. Why won't my PS4 find the update file? “Fast Format” is the default choice. Yet, on top of that, bad game/app installation or its update will affect the functionality of the entire PS4 device. (Image credit: Andrew E. Freedman / Tom's Guide) Your new hard drive or SSD will need to be formatted as PS4 extended storage, and you have to remember to eject the drive before removing it. Verify that the external hard drive isn’t faulty. How to make USB hard drive format compatible with PS4? That is why it is so frustrating and annoying. A lot of PS4 users, therefore, connect an. Game saves aren't on the external storage, they're on the internal drive (and hopefully backed up to PS+ as well). Problem is, the ps4 won't recognize the drive now for use as a back-up, because it was formatted work as an external ps4 drive. There are many applications of external USB drive in PS4 when playing games. For a long time, the USB storage device will work fine, then suddenly, it would stop working, and this message would appear. If you want the save as well, you’ll need an online account, transfer the save to the cloud. Reformat PS4 Drive for PC with Disk Management That is because traditionally HDDs use the NTFS format and the PS4 supports exFAT and FAT32 storage formats. “I have got a 2TB USB external Seagate hard drive, formatted with NTFS and I want toemploy it to backup my PS4. One of the simple methods of formatting a disk and solving PS4 is that the USB storage system is not attached to a mistake. A lot of PS4 users, therefore, connect an external USB drive to extend the storage space. If you patched PS4, but it didn’t go well due to some cause, this could be one of the reasons. And if your ps4 doesn’t read USB, you can’t access files, so you can’t transfer any data because PS4 can’t use this USB storage device. level 1 How to fix USB device not connected on PS4 Hope this video helped The easiest way to increase the storage of your PS4, whether it be the original model, 2016 refresh or a PS4 Pro, is to add a USB 3.0 hard drive to your setup. As mentioned above, PS4 supports only the FAT32 and exFAT file systems. (unless that dive is also powered from an ac adapter.) We’re saying the same thing over here. To turn off your PlayStation 4 Press and hold the power button on the console for at least 7 seconds. Sometimes this occurs because of the abuse of the PS4 USB port. PS4 External HDD Never Worked Before If you have tried to connect the external hard drive to PS4 and it wouldn’t get recognized in the first place, you need to make sure of the following things. This mistake happens most often unexpectedly without any hint or intervening cue. Here you can select the exFAT filesystem. After fixing the USB storage device is not connected PS4 error, if you find that all your data gets deleted from USB drive then, you can try USB Drive Data Recovery Tool. It can only mean you need to patch corrupted system files because of that. To fix the USB storage device on PS4, first, make sure the storage device is FAT or exFAT formatted. It is more than likely that your PS4 is not going to read the HDD off the bat. Also Check: Top Gaming Keyboard And Mouse For PS4, Also Check: Top 5 Gaming Monitors For PS4, Also Check: Best USB Storage Device For PS4, One of the most common and annoying PS4 error messages is the one that says: “The USB storage device is not connected. , because older versions don’t support an external storage device. If your USB drive comes with the NTFS file system, it’s not supported by the PS4 game console. Because hard disk drives need to be spinning for the head to read sectors of the platter, sometimes we have to wait for spin up time. You may set the label to the volume here. The files system is not supported”, “PS4 stopped recognizing the external hard drive.”, “The USB storage device is not connected.”. Turn off your PlayStation 4 and turn it back on after a few seconds to restart it. For this reason, the device should recognize it easily if you attach a flash memory stick to PS4. Then, connect the USB drive to PS4, go to "Sound/Devices" > "Stop Using Extended Storage" on the quick menu and then reconnect it. You have copied the video game files to the USB storage device. ” shows that the PS4 machine can not accept the USB storage device attached to it. Improper installation of a games/apps or its update. In such a scenario, you have to know that something with the USB itself has gone wrong. need help with extended storage (was working but stopped). A word, though, about capacity: while the 4.5 software update supports drives up to 8TB in capacity, anything above this simply won't work. The error message “The USB storage device is not connected” shows that the PS4 machine can not accept the USB storage device attached to it. The hard drive itself is usually fine, but the USB bridge, which helps connect the USB cable to the hard drive’s SATA interface is out of action. There seems to be an issue going around with PS4s seemingly being bricked out of the box. Check that your external hard drive supports USB 3.0, as PS4 does not allow older USB generations. When trying to update PS4 software via a USB storage device. Is there any suggestion?” We will be happy to help you, Your email address will not be published. The days of swapping games in … The explanation is often too simple, and you need to patch the corrupted PS4 database. It is advisable to use another USB port which may act as a resolution, sometimes. 4. The PS4 works fine with the 2TB drive. Your email address will not be published. 5 Amazing Gaming Keyboard And Mouse For PS4 [Level Up Your Gaming], Best Portable External Hard Drives in 2020 [Updated], Alienware Keyboard and Mouse [Elite Level Gaming], Wireless Headsets For Xbox One [Elegant Gaming Headsets], “The USB storage device cannot be used. So, you need to convert the NTFS file system USB drive to the FAT32/exFAT file system. This error message appears when you go to the “Saved Data in System Storage” page and click on the “Copy to USB Data Unit” option. Two prerequisites for this method: You have turned on the Sync with PlayStation Network option. How the hell did we play some games without save states? Keeping your precious PS4 files backed up to prevent any data loss that might occur in the event of a system failure. Need to switch from child to adult without deleting my account how? If it’s working correctly, then make sure the external hard drive is formatted with FAT or exFAT file system, because PS4 doesn’t accept other file systems. An abrupt power surge or electrical shock. If the file is much smaller it’s the wrong one and won’t work. This would cause an electrical shock impacting the way the PS4 system handles the devices connected to the USB. Essentially, I upgraded my PS4 HDD yesterday. © 2021 GAMESPOT, A RED VENTURES COMPANY. If the cable is bad or too long you might not get enough power to the external drive. PS4 (PlayStation 4) is a console for gaming that comes with limited storage space. Select “Format this volume with … » at the last stage. Connect a USB external hard drive to your console — The PS4 works with any USB 3.0-compatible hard drive. I've had to do it a couple of times and nothing bad happened. In the File System section, you can pick “exFAT or FAT32.”. “. If yes, update the same to its latest version and recheck the issue whether it is fixed or not. Follow the instructions below on how to do this. In most cases, this error message only shows up with the USB storage devices used as an extended storage.For this reason, if you connect a flash memory stick to PS4, the system will easily recognize it. Improper installation of PS4 system software update. Upgrading PS4 Slim hard drive to 2tb won’t make you need more storage space in the near future. Therefore, the way to solve this problem is to reformat this drive. Step 1: Launch MiniTool Power Data Recovery Trial Edition to its main interface, then choose a proper recovery module to continue. Finally, to start a fast format for your USB drive, click “Start.”. 3. 5. The set of files is not provided. The save will not be able to transfer over. You can only … Why is my left analog stick make my movement slow in game? It's also an inexpensive way to vastly expand your PS4's storage. Please attach it to a computer, and you are going to make sure it is. PS4 stops replying. Any tips? For example, you may need to move PS4 video files from USB to PC, transfer pictures to USB for later viewing. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. The “The USB storage device is not connected” error message indicates that PS4 system is unable to recognize the USB storage device connected to it. It also happens when you use the external storage unit as data backup. 6. Connect your USB drive to PC—Right-click “. Most often, this error suddenly occurs without any prior cue or hint. Open Windows Explorer, right-click on a USB drive, then click on “Type.”, It will cause another window to pop up. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. Then follow the steps below: If you have any suggestion or query related to “PS4 USB storage device not connected”, let us know in the comment box below. Attempt to full-format it if it’s defective or if it has any bad sectors, and this should repair it. Simply plug it into one of the PS4’s USB ports, and … While most now choose external PS4 hard drive storage, as you can set-up an external HDD as extended storage, there's a lot to be said for keeping … PS4 will only recognize one external storage drive at a time Last but not least, you need to check whether you are running the older version of PS4 system software. Right-click on the USB drive and pick “Delete Size.” The USB drive is now empty, unallocated. Now whenever i try to reformat for extended storage, it just takes a long time and errors out with CE-37856-9. i had this device working since the update first came, and some of it still work, like can still format into exFAT just fine and it also still works for my laptop. So it might work sometimes, but only because it gets enough power sometimes. Recover Data from PS4 USB Storage. Make sure the external hard drive is NOT defective/damaged. The USB storage de… The minimum is 250gb, and to do that what you mentioned is a different process. If your Seagate external hard drive has only one partition that is recognized, you can use This PC.If the hard drive has more than one partition or the partitions are not showing up, try using Hard Disk Drive to scan the entire disk. For Windows Explorer, you can conveniently format the NTFS USB drive to FAT32. Even worst when I plug the drive into my Windows 10 PC, it's no longer accessible in file explorer to be reformed. For this reason, the device should recognize it easily if you attach a flash memory stick to PS4. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. So, if you have another file system in your USB storage, ps4 won’t recognize USB, and it won’t be able to use it. Format NTFS Drive To FAT32 Via Windows Explorer, Link the USB drive to your device. Make sure to download the latest version of. Users can also resort to the PS4 game CDs to recover data if they have one. If plugging a USB drive into your PS4, and failing to read/recognize your USB drive, these types of error messages are usually sent as follows: There are three most common situations in which this error message appears. But sometimes PS4 stops reading and remembering its files and USB drive. PS4 fails to support connected storage devices via a third party medium (USB hub). My ps4 gives me a checking storage status and says the ps4 didn't shutdown properly even though it did. Check you're not currently downloading or installing a game, as sometimes partial files like this can temporarily show as Other storage space. We may have overlooked other explanations, but, according to our expertise, these are the most common ones. Once you’ve done that, the hard drive will no longer be able to be used on a PC/Mac as it’s formatted for PS4 now. You're browsing the GameFAQs Message Boards as a guest. Right-click on the unallocated disk and select “. If you’ve planning to use an external hard drive with a PS4 as “Extended Storage” (for installing Games) then then PS4 will ask to format it for use. This could have destroyed something between the PS4 and the hard drive, which caused PS4 to stop recognizing it. Then, read the following content to get two ways to reformat the PS4 drive for PC. ALL RIGHTS RESERVED. How do i fix My ps4 games which got locked after connecting to the internet? If this is the case, a hardware malfunction doesn’t necessarily imply this. Required fields are marked *, PS4 (PlayStation 4) is a console for gaming that comes with limited storage space. Either way you have to repair it before the PS4 will mount it again, so you might as well just get it done. The filesystem is not supported.” Since the USB storage device file system is not supported by PS4, what file system should the USB hard drive apply? The reason is that the PS4 drive uses a format not recognized by Windows. The 2TB Seagate Expansion Portable we tested, for example, will set you back just ₹6,700. When you want to disconnect an extended storage device while your PS4™ system is on, use one of the following methods to ensure safe removal of the device. Connecting the USB storage device using a USB hub. However, when I plugged in the USB hard drive to my PS4,I was prompted by the message that “The USB storage device cannot be used. When using the external storage system as extended storage and attempting to access it through the section called “USB Storage Devices,” This error message usually comes with no error code. I understand your concern and I too know how bad is it to not be able to use the PS4 but I can’t really know if he doesn’t know how to boot in safe mode or actually he’s ps4 won’t let him boot in safe mode. This guide will walk you through checks and fixes to help get your drive working properly. This software recovers inaccessible or lost videos, recorded game videos, captured game screenshots, music audio from the PS4 … Why PS4 Can’t Read Or Recognize USB Flash Drive? Have you tried changing the cable for the external drive and make sure it is as short as possible and usb. Privacy PolicyCookie SettingsDo Not Sell My InformationReport Ad. 3.0 cable. Select [Sound/Devices] > [Stop Using Extended Storage] on the quick menu. Launch EaseUS Partition Master Free and right-click the partition that you want to check by clicking … What games are your main stays on the PS4/PS5 storage? That is it — it’s not happening for any obvious cause. 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