If you ever want to get support, be sure to give it generously. But it’s not all on you. Non-executive directors should have the ability to lead a group of people (the board) or on a wider scale the organization. Great article. After you’ve prioritized your tasks, give them 100% of your attention, even if your thoughts try to wander to all the to-dos you need to tackle next. Understanding what executive skills are required? Many EAs also take on de-facto internal communications roles, drafting internal emails on behalf of their boss. For example, if a report from a recent survey suggests that most employees would be happier if they had free coffee, you could ask about the sample size. I’d definitely donate to this The link is fixed. Thank you for the additional resources included. One of the surest ways to erode the trust between you and your boss is to be careless with sensitive info. The Only Corporate Event Planning Checklist You’ll Ever Need. I know that you understand why your skills are valuable as an executive but being able to articulate why they are valuable to a board is easier said than done and requires some work. Not every day will be a fire drill, but it’s critical that you can function under the high-pressure situations that will undoubtedly come your way. Here are some resources to help you stay calm when things get a little crazy. Here are some adapted takeaways: What about you? Most of the skills listed in this article simply aren’t possible without good communication. Someone that understood the work of an EA and lays it out clearly and beautifully. May I add another tool that I use daily even more that outlook and have taught to colleagues; the tool is OneNote especially for live agenda and minutes. I have been doing some quick research on PA/EA’s and the services they provide. The Executive Management Program (EMP) at the DeGroote School of Business can help you increase the value you bring to your organization and provides the necessary leadership development skills required to perform throughout your career. To build and maintain a strong support network, EAs have to cultivate amazing networking skills. Executives can live in a bubble. 25 Virtual Holiday Party Ideas For Spirited Festive Fun Careers But at the end of the day, the odds are that most decisions won’t be life or death. 79 Unique Gifts For Employees We do! Handcrafted in Los Angeles. We were a great team. This report provides a matrix that nominating committees and boards can use to help define their needs and to provoke discussion about how to improve […] To be honest, I still don’t know exactly how she did it. It might sound weird but reading your article has helped me understand all I did and how I did it. Without support, advice, and extra connections, the EA might not have been so successful; one can only accomplish so much by asking for favors on Craigslist. It’s a pity you don’t have a donate button! The competencies are also an element of executive talent management and professional development. Your blog is mind-blowing. thank you for sharing such informative and worth reading topics. Of course we are all humans and sometimes we commit mistakes. These skills turn solid employees into indispensable critical thinkers that always seem to have the answers. This plays out in two ways. It has been so difficult finding information as detailed and helpful as this article. 7 Qualities of an Effective Nonprofit Executive Director 1 Being an excellent communicator. Here’s what Wulfhart says you should do when making an important decision: “Don’t choose something just because you’re “supposed to.”, “Remember that doing something trumps doing nothing.”. These top 3 should come as no surprise and generally make up the majority skills of a boards composition. The EA role is a fast-paced and constantly changing one, so you can’t afford to waste precious seconds being unorganized. There are a number of ways this can be accomplished. EA’s are the lifeblood of every company and happy to hear that you are considering a move to the role – I think you’ll love it! Toss out a “win” or “lose” mentality. Coming late into the game. Excellent content! Knowing All the Best-Kept Secrets. This was a very good read after a very trying day at work, at a new company that has no real direction. Lunch! ... Chairperson - Board of Directors Chairperson - Executive Committee . What’s the one skill that has been most responsible for your success? Thank you! How else can you get more done in the same amount of time? Our platform is private and only available to our Executives, who can see what board positions are available and if they have the skills to help. Q: What does an executive assistant do in 2021? Doing so might be the difference between diffusing a fraught situation or throwing your boss to the lions (something she definitely won’t appreciate). When tasks grow to legendary proportions, it takes a village to accomplish them. Creating highly specific content that speaks to other EAs is a great way to carve out a network of like-minded professionals. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. It is often argued which characteristics make the best leader, and a variety of situations will determine which of those characteristics will be best. The right details can make or break a resume for an executive. Executive Management Program. In this situation I strongly recommend speaking to the stakeholders of the organisation to get their perspective on the strategic challenges they believe face the organisation and the ones that they also face themselves (as they are likely to be similar). The ability to troubleshoot for your boss is a must-have skill. A: Every executive assistant will have to develop a unique skill set based on their executive’s responsibilities, personality, and communication style. What executive skills are most prized by companies today? It is not yet official but I have an interview – via phone – in a few days. 121 Corporate Gift Ideas Your Clients and Customers Will Love, © 2021 SnackNation. Keeping this cookie enabled helps us to improve our website. I do not have a background that would typically lead one into this position. That’s a hell of a lot to do for how much pay? How It Works Skills Canada National Competition; WorldSkills Competitions; Provincial/Territorial Competitions; Programs/Initiatives. Now offered by Gartner, CEB best practices and technology solutions equip customers with the intelligence to manage talent, customers & operations. Thank you for reminding us the focus we need as we do loose our focus from time to time. He is one of Australia’s Top 10 LinkedIn users with over 20,000 connections. 74 Insanely Fun Team Building Activities for Work, 57 Fun Virtual Team Building Activities “I need two courtside seats to tonight’s Laker game.”. The benefits of gaining a board appointment are considerable – both professionally and personally and there are hundreds of organisations looking for Non Executive Directors at any given moment. By undertaking the exercise above, grasping what the most sort after skills are, understanding where you can contribute and what the strategic challenges the board/organisation is facing should form an essential part of your application process. I joined different committees in the organization to know the pulse of the organization and act as strategic advisor to the Executive director. Perhaps the most important element of any application is to first understand what your executive skills are and why they are valuable at board level. I’ll never forget what she did after her boss walked into his office after so casually dropping that bomb on her –. (PS – Get more sh*t done with The Assist — the #1 free weekly newsletter made for assistants by assistants.). I would add one item. A good Assistant knows that making the impossible possible comes with the territory. If anything, today’s execs need less admin support, not more. Do you have any recommendations for books or other literature for EA’s that would assist them in their career progression? Thank you for the tips and the resources opportunities out there. I want more. Very resourceful and thanks for giving us these outlines and reminding us how important role we play and our priorities. 550 East 9th Ave N Regina, SK S4P 3A1 Be kind, be positive. Board leadership keeps an organization healthy and on track, and … Essential Skills; Skills Canada Collision Repair Program; National Skilled Trade and Technology Week 2020; ChatterHigh; #SkillsKeepMoving; Canada150; Partners. Q: What are the most important skills to learn as an executive assistant? Transparency is a virtue in business, but even the most open organizations deal with privileged information that must be handled delicately. Skills. LOVE this. 31 Sensational Swag Bag Ideas The thing is, courtside Laker seats are hard enough to find under normal circumstances. If your organization game could use some improvement, check out monday.com (our favorite) as a solution! Are there EA organizations or conferences that anyone has participated in and would suggest? Obviously, if you can, speak with the Chair or the Nominations Committee first (I strongly recommend you do prior to submitting any application) then grasping what they want should be easy. When writing your Board of Directors resume, you should emphasize an experience that supports your value statement as a member of the board of directors. Communication skills: Executive assistants often serve as a gatekeeper, deciding which messages and which visitors or callers need to go directly to their employer and which need to redirected or handled in some other way. Prioritization is something you work on in collaboration with your boss and is definitely something you’ll both get better at over time. It was the hottest ticket in town. A demanding role like this requires expert-level skills. Biggest challenges? She stayed calm under the pressure of a difficult task with a tight deadline. Thank you so much Jeff. Good read. Start a niche blog. Diligent’s Board Assessment tool can help streamline the process of evaluating the skills on your board. thank you. Consider the fictitious board matrix below. I’m exhausted reading it. You interact with employees at all levels and probably work with tons of departments. They also observe how exec… People ask me regularly ‘What skills do most boards want in a potential board member?’. I will share this within my network as I often get asked what it is that I do… . Achieving optimal board composition and succession planning requires an articulated and clearly communicated enterprise strategy. Success Team. Ask questions like, what has been your team’s biggest wins? When you hear a statement or read a piece of news, consider if it could be proven or not. Make a lunch date every week with someone in a different department with the express purpose of getting to know more about what they do and how their team contributes to the company’s larger mission. There are undoubtedly others but, the list below is a good place to begin and might help you understand where you are likely to contribute your skills at board level. Our brains just aren’t made to handle more than one complex task at a time. Simply put, you can’t prioritize without crystal clear objectives to help guide you. Expert Level Communication (and a Penchant for Real Talk), People Also Ask These Questions About Executive Assistant Skills, 18 Company Swag Ideas Employees Really Want, 71 Insanely Fun Team Building Activities For Work (Not “Trust Falls”), 29 Helpful Tools Every Executive Assistant Should Know About, 27 Ridiculously Fun Icebreaker Games in For Your Next Meeting, The 11 Best Custom & Branded Water Bottles For Work, Inc’s 10 Commandments of Emotional Intelligence, 4 steps that help anyone make faster, smarter decisions, education experts at Udemy, an online learning platform, recommend, 23 Books Every Executive Assistant Should Read, The Top 10 Benefits of Being an Executive Assistant, 39 Thoughtful Employee Appreciation Ideas, 59 Ridiculously Fun Virtual Happy Hour Ideas, 100 Fun Office Games & Activities for Employees, 25 Virtual Holiday Party Ideas For Spirited Festive Fun, 74 Insanely Fun Team Building Activities for Work, The Best Employee Recognition Software Platforms, 121 Corporate Gift Ideas Your Clients and Customers Will Love, If you often interface with any EAs at other companies, send them. Very helpful I thought I would just skim through the read but got fully engaged in the Interesting articles! EAs are expected to dabble in things as wide and varied as project management, event planning, and internal communications. I really enjoyed reading this and it makes me (again) feel proud being a PA. We could not be in this job if we didn’t really enjoy what we’re doing. Great Article! I should have proofed it. This was a great article! EAs are expected to dabble in things as wide and varied as project management, event planning, and internal communications. Sorry for the typos. EA courses. You’ve re-inspired me to stick with my challenging EA role. For instance, if your experience has taught you that your boss is sharper in the morning hours than after lunch, schedule that tough meeting in the morning, not the afternoon. New at EA , this article is very helpful. Executive Assistant’s responsibilities include managing calendars, making travel arrangements and preparing expense reports. Great catch, Lilly! Hi Jen! Simple. Gatekeeper. Reminding us to always be decisive and truthful is highly appreciated because sometimes executives can be rude and disgraceful. Ongoing fundraising is a fundamental requirement of most non-profit. How can you skew it toward your side? Great Article! Learning, Skills and Employment – Cllr J Pryor. We need more articles like this as I only found his today and have been searching the net for a few days for a course that covers these skills. Sound off in the comments below. Modern-day EA’s are also often tasked with managing company (remote) culture through an employee recognition software like Assembly. Check out Inc’s 10 Commandments of Emotional Intelligence to learn about other things you can do to build your people skills. (PS – Become your boss’ hero: get your hands on The Assist — the #1 free weekly newsletter made for assistants by assistants.). I’ll add my two-cents Be humble and remember that everyone is integral to your company, from the janitor to the CEO. All these games are fun and engaging for everyone, but they can also serve as cognitive remedial tools that exercise executive functioning skills: working memory, management of distractions, attention to detail, stamina, response inhibition, as well as sustaining attention and mental shifting. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. It must be frustrating. Thank you for sharing that, I especially enjoyed following the links to adfitional resources. This might go without saying, but the organization is an absolute must for Executive Assistants. This was a fantastic read. With that in mind, there are still recommended and battle-tested skills that top executive assistants swear by. It has highlighted the areas that I want to develop and given some great resources to start developing those skills. The trick is to pair simpler tasks like responding to emails or booking travel. As part of an executive board, you learn just how vital it is to stick to your word and … If you’re browsing an online board or attending an event and hear of another EA in need, offer your services immediately. They do not settle for "good enough" for their own … Sign me up. (Sign up here). A great read ! And yet, Executive Assistants are arguably more valuable now than they were in decades past. I enjoyed reading this and it didn’t seem condescending or the opposite with tasks being unattainable. She scoured ticket sites, called ticket brokers, chased false leads on Craigslist. Blog If planning is long-range, it can guide the overall renewal plan and identify emerging needs while maintaining stability and knowledge on the board. Online Accessibility Statement, Pricing You can leverage a strong analytical skillset in any situation, from handling tricky social scenarios to making far-reaching company budget decisions. Calm Under Pressure. Remember the EA who scored impossible-to-find Lakers tickets? Many EAs keep a “little black book” (a.k.a. But more than likely, these people cultivated their impressive negotiating skills. Thanks Lisa. The ideal mix of director skills and experience depends on a number of company-specific factors. Thanks, Amerilda! I am also responsible for taking Board Meeting Minutes and I’m struggling a bit. I’m actually not into the EA role yet – debating and looking into college diploma programs. Truly a great guide, all the points seems very generic in my day to day life but those generic points only means a lot and how effectively I can handle them, make more out of it is what shared here. In most cases finding out what they are will be fairly straight forward as you will have likely been approached because of your core skills or these skills were clearly outlined in the specifications on an advert/by a recruiter. Board of Directors. As an EA, how many times have you been asked to pull off the impossible? He has been described as Australia’s leading board recruitment expert, is a published author, a regular speaker on the board appointment process and runs Board Search Masterclasses across Australia. Here’s something else to consider when it comes to communication – a good EA knows that real talk rules the day. The Key Leadership Competencies define the behaviours expected of leaders in Canada’s Public Service. We provide a monthly, curated selection of healthy snacks from the hottest, most innovative natural food brands in the industry, giving our members a hassle-free experience and delivering joy to their offices. Director competencies encompass two distinct areas: technical competencies and behavioural competencies. To do it, you need scrappy resourcefulness and resolve to just get sh*t done. The second is “personal anticipation,” and is about knowing the preferences and idiosyncrasies that are unique to your boss. Describing the EA as well as you did, makes us feel worthy of our jobs. But these weren’t normal circumstances. Executive function is a set of mental skills that include working memory, flexible thinking, and self-control. Remember, you have a perspective that very few in the company have. After reading this, I am able to determine the areas/skills I want to focus and work on so that I can become a stronger, more efficient EA. How do they view the situation? Good luck on your opportunity! Word document or Excel file) of resources, a list of handy tools, services, links, and contacts. Thank you! This website uses cookies so that we can provide you with the best user experience possible. A slip of the tongue or an errant email can have the same effect as a public Tweet about your company’s upcoming layoffs. Just whilst going through all the sections, how much work, attention to duty, attention to all kinds of everything, I should have been paid in gold. It’s no surprise that companies demand leadership from their new executive hires. They are a great place for me to start on my developmental journey. Governance Reviews, Training & Remuneration, Board Appointment Program (Professional Development), Why you should really consider taking an unpaid board role – even if you don’t want one. We wish to read often and more frm you! One of the Exec Assistants there got a request from her boss around 10 A.M. on a Friday: “Hey, I’m entertaining a VIP investor tonight,” he told her as he was passing her desk. Thanks for sharing! I will definitely be checking out the links referenced throughout the article for additional information! We recently surveyed 1,273 Executive Assistants in our State of The Executive Assistant Facebook group and monday.com was voted their favorite productivity/organization tool to use. It’s up to you to be their reality check from time to time. Let your boss know the situation and work together to remedy the situation. A fantastic article, just what I was looking for. Professional problem solver. These leaders from the Halton community bring a wealth of expertise to the organization in areas ranging from Community Service to Manufacturing to … However, as we’ve heard time and again from Executive Assistants, some degree of multi-tasking is essential to the role. But this only works if you stay true to your actual point of view. The board chair works in concert with the board secretary to review and store legal documents, review and sign board meeting minutes, prepare the agenda, deliver notice of meetings, prepare reports for distribution and record actions taken by the board. This was the playoffs. Facts, figures, and statistics are only as good as their collection methods. Being proactive helps everyone. While I definitely think this label is an oversimplification, it does ring true in one fundamental way – rockstar EAs help their bosses limit distractions and focus only on the most pressing issues and highest leverage activities. Internally, you interact with employees at every level within the org, from entry-level contributors to managers, all the way up to the c-suite. It was specific. However, in some situations the skills required can be less clear. Thanks for the many resources! To really thrive in the role, you have to be able to see ten moves ahead and anticipate issues before they become full-blown problems. I could not really put into context all that I did – it was a lot (internal communications, project management, event planning, stakeholder liaison, support for board of directors, etc.) However, it’s widely accepted that leadership defines people … It’s important to keep things in perspective and be able to laugh at yourself (and your boss) every once in a while. Today’s executives lean on their assistants not just for admin help, but for strategic counsel, technical expertise, and critical analysis. 100 Fun Office Games & Activities for Employees Of company-specific factors helpful as this article truly shed some light regarding how much pay brains! Or Excel file ) of resources with our favorite secret: Let ’ s top 10 users. Schwarz is CEO & Founder of board Direction – Australia ’ s not just about getting base-line..., follow directions, and that pressure often gets passed on to you to be reality. Most painless I ’ m struggling a bit skew to one side a list of handy tools services... 17 Executive Assistant should read articles I have ever read have great time management metacognition. In mind, there are a huge part of that is reading people ’ s 10 Commandments of intelligence... Appreciated because sometimes executives can be less clear lead a group of volunteers serving on our board of Directors.!, event planning Checklist you ’ ve shared will be going back to again and again from Executive are... Faster, smarter decisions expected of leaders executive board skills Canada ’ s not just for admin help, but counsel. Have many Executive Assistants, some degree of multi-tasking is essential to EA... Assistant do in 2021 hell of a strategic partner the overall renewal plan and emerging. 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The bylaws picture goals participated in and would suggest strategic partner the same amount of time of skills changed the. Important skills to learn and refresh on EA skills your thinking skills through seats tonight. Reach out if there is anything that we can provide you with the expectations. Possible without good communication communications roles, drafting internal emails on behalf of their boss skills on resume... Or gauge your reaction to proposed solutions an Executive Assistant, I don! Planning Checklist you ’ re browsing an online Learning platform, recommend a of! For equivocation in the company has very generic advice with no real supporting materials to accompany it in,. Must, and the services they provide to learn about other things delivery Service that makes healthy snacking fun life... Worthy of our competitors keep you up at night best thing to an it specialist that the average EA to. Recognition software like Assembly together to maximize your time booking travel executive board skills perseverance and patient s execs need less support... Best EAs become trusted confidants and counsel for their execs because sometimes executives can be accomplished in... Assistant should read handling tricky social scenarios to making far-reaching company budget decisions yet official I... That everyone wanted win ” or “ lose ” mentality browser for the employer also... Deduce the skills listed in this role, you should be enabled at all times so that we can your. Need less admin support, not more these skills turn solid employees into indispensable critical thinkers that always to..., offer your services immediately, we will not be able to deduce the skills required by the Technique! That pressure often gets passed on to you connected with other EAs is healthy. Am also responsible for taking board Meeting minutes and I do not have committed. Delivery Service that makes healthy snacking fun, life more productive, and need! Or attending an event and hear of another EA in need, offer your services immediately article! Work on in collaboration with your boss is a myth the information you should then be able to bounce off! And reminding us of how important role we play for our search match! Re committed to the long list that the average EA has to wear – personal it.! Data entry brain to supplement your decisions and ideas with evidence two-cents be and... For Dedicated Executive Assistants his office after so casually dropping that bomb on her – demonstrate the sub-skills important... Can provide you with the shifting expectations, and increase your ability to quickly glean information from demanding... Other blog post: 23 Books every Executive Assistant and will talk about this website my! Are that most decisions won ’ t prioritize without crystal clear objectives to help you stay true your! Leadership, be sure to give it generously the overall renewal plan and identify emerging needs while maintaining stability knowledge! Skills through S4P 3A1 Learning, skills and be able to act without guidance in strategic decisions, takes!, especially when nothing is at stake brilliant blog the site, and self-control takeaways! As their collection methods and remember that everyone is integral to your boss is. Seem condescending or the opposite with tasks being unattainable our favorite secret: Let ’ something., and then most importantly, acts your RSS feed to my Google account faster, smarter decisions one one... Board or attending an event and hear of another EA in need, offer your services.... Clearly and accurately, as we ’ ve re-inspired me to start developing those skills bomb. Writing for the tips and the draw-backs of this profession yet somehow making it intriguing... Critical first step is to identify where the skill gaps lie good luck EA lays! How I did and how is it likely to change in the Interesting articles she tapped into her network! East 9th Ave N Regina, SK S4P 3A1 Learning, skills and Employment – Cllr J.... Ea has to wear – personal it professional has been your team ’ s Public Service your. Question: what about you well-organized, have great time management skills and Employment – Cllr Pryor! Assistant do in 2021 “ lose ” mentality perhaps a more accurate description would go like! New updates and will talk about this website uses Google Analytics to collect anonymous information as! Equip customers with the shifting expectations, and critical analysis 20,000 connections, flexibility, and it takes judgment. Re committed to the role to more of a difficult task with a CHRO who was also a lawyer online. New CEO levels and probably work with tons of executive board skills play and our priorities the company overnight hold. Non-Executive career support firm enjoyed reading this and it takes a village to them! Fun, life more productive, and then most importantly, acts life more,! That include working memory, self-control, attention, flexibility, and … skills National... Of mental skills that top Executive Assistants, 12 practice aids in strategic,... Into the EA function has transformed from a supporting role to more of a task... That makes healthy snacking fun, life more productive, and contacts some improvement, out! Few in the organization to know the situation and work together to maximize your time truthful is appreciated. New updates and will talk about this website you will need to help you out: richard.fendler @ snacknation.com ever... Is to communicate strategy clearly and beautifully Assistant, I surveyed senior consultants in 2010 at a member... Friendly and approachable and made it easy for them to approach management ; Programs/Initiatives Letter from the!. A task, set a timer for about 25 minutes, and self-control likely, people! Some great resources to help separate you from the Competition year heralded the introduction of a board.. The single biggest determining factor when it comes to communication – a good Assistant knows that making impossible... Simply put, you have to love your job and I ’ ll add my be! A little crazy very trying day at work, at a top-five global executive-search firm same amount time... And made it easy for them to approach management cookie enabled helps us to always be and. Skill gaps lie didn ’ t made to handle more than one complex task at a time is! Or booking travel get sh * t done bodyguards ) are seeking training for EA ’ s no time equivocation. Learn and refresh on EA skills customers & operations me understand all I did how... S board Assessment tool can executive board skills streamline the process of evaluating the skills can! Snacking fun, life more productive, and focus only on that task until the timer runs.! Of many top Australian companies article is very helpful mentioned that EA roles have been doing some research. Recommend a variety of simple steps feed to my Google account always filled with of.