We are no longer supporting IE (Internet Explorer) as we strive to provide site experiences for browsers that support new web standards and security practices. Avoiding online scams should always be your priority, but scammers are getting trickier every day. The seller keeps the item and receives a refund. Repeated Fake Buyers!! Once they click on the purchasing or direct website link, however, they are discreetly taken to a different product page. In this case, it’s another example of needing to double-check all the information at every step in the process. However, there is also a subset that takes advantage of the security that PayPal is meant to provide. Expensive handbags are one of the most counterfeited items on eBay. 100% of my buyers pay immediately. He is an experienced buyer and seller, with knowledge on user trends and best practices. I blocked the scammer and thankfully that was the end of that.”, “PayPal in itself is a relatively safe way to conduct transactions, yet scammers have started to capitalize on public trust in the company by generating phishing and fraudulent emails,” warns Kimberly Smith, Marketing Manager at Clarify Capital. “It’s a brutal scam because you have no recourse as a buyer. Next, look at the "30-Day Summary". Blocking a buyer on eBay. He was in a rush to pay but after I sent the invoice via eBay, 2 days later no response. eBay sellers have control over who can bid on and buy their items. Everything usually looks on the up-and-up. We are no longer supporting IE (Internet Explorer), pick up the phone and hear these four words, priceless items that were once sold on eBay, Do Not Sell My Personal Information – CA Residents, David Bennett, President of Branded Protect for. Next, look at where the item was manufactured. The Balance Small Business uses cookies to provide you with a great user experience. If you have an issue with an eBay buyer, try contacting them directly to resolve your problem. Recognize Fake Emails. If you’re having a problem with a buyer because they’re not following our rules, let us know and we’ll look into it. eBay’s Money Back Guarantee provides buyer confidence but has the potential to do the opposite for sellers since they are responsible for any item damage until it is delivered. Ask the seller if the images they have uploaded to eBay are of the actual bag you’re buying, for instance. Examples include fake, counterfeit, broken, or damaged items. eBay really needs to step up and have the back of its sellers, especially those with decades long track records. When in doubt, turn to PayPal or a credit card. If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. Examples of such print include the mockingly simple: “Photo of item,” “item box only,” “item sold separately.” It’s a photograph, box, or other accessory for the item itself. “The best way to avoid falling prey to this kind of scheme is to keep tabs on your own PayPal account directly and exercise caution and a healthy amount of skepticism when one of these messages land in your inbox,” says Smith. The seller usually states that the car is out of state (or in a different country)…they will then offer to allow viewing of the vehicle but request a small fully refundable deposit by a bank transfer…[with an] offer to refund the deposit in full (by cash) if the buyer doesn’t like the vehicle when viewing,” recalls Lee. An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. You should receive a response from eBay within 48 hours, and ultimately receive a refund of the purchase price, plus shipping, if applicable. “If the buyer has already paid for the item by PayPal, then stick with the PayPal rules and advise the buyer that the item can be posted as per PayPal/eBay regulations,” notes Lee. Unfortunately, that often means that sellers who are, in fact, scammers, are more likely to recommend alternative/less monitored methods of payment. They see you're inexperienced in selling so they'll try to send you fake payments thinking you don't know how selling really works, hoping you'll ship without checking to see the payment is in your PayPal account. How to avoid it: Stick to payment methods you know, “Besides a debit or credit card transaction on the site itself, PayPal continues to be a popularly accepted form of payment on eBay. That's accounts created on the day of the bidding, having zero feedback and sometimes with invalid Post Codes. eBay allows you attach pictures to messages now. I've put quite a few items on eBay in the last 3 months and the three items for auction and 'local collection only' have been sabotaged by fake accounts. Ty Stewart, CEO and President of Simple Life Insurance, reminds buyers to “shop your items using UPS whenever possible so you can require a signature confirmation. Wait for buyer … Unauthorized or pirated copies of things like: TV programs (including CDs or DVDs containing shows that were taped from television). Here are some signs to watch out for: Therefore, once the transaction is complete on their end, there is little recourse for the burned buyer. Counterfeit goods are not allowed on eBay. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. If you open a case, then they will get defects on their account and may stop. While this may initially seem like a good idea, it is likely a scam. If it is $500 or less, they are likely scammers,” warns John Cho, Project Founder for My Pet Child. Until you don’t receive the item at all. If you just wait and relist, these buyers will keep doing this to you. Have a feedback score lower than the number you specify (it goes without saying that not all new buyers are scammers, but a high proportion of scams come from new accounts with little feedback, so this is a great way to protect yourself). Online marketplaces can be a treasure trove of forgotten wonders, inexpensive finds, and mutually beneficial trades. “The seller could take deposits from hundreds of potential buyers and then remove the listing. Buyers can claim expensive items are fake and ask for a refund. However, not everyone on these sites is necessarily planning to enjoy the wonders of the platform fairly. Penalties range from having their listings removed to a ban from selling on the platform altogether. This buyer scam is one of the oldest (yet most effective) tricks in the book. The buyer sent me messages via eBay . If the receipt does not come from a reputable dealer, like a Coach store, Nordstrom, or Bloomingdales, it may be fake. “It will immediately draw thousands of people to it due to the cheap price. Examples include fake, counterfeit, broken, or damaged items. So the buyer's request doesn't seem to far-fetch. “These tend to come in the form of fake confirmation emails, to trick the seller into believing someone has paid for a product they haven’t, and emails that request personal information.”. I prohibit non US buyers, but somehow a non US buyer won my item. As many opportunities for buyers and sellers that eBay provides, it also provides as many avenues for tricks, traps, and swindling. “For unwary buyers, this can mean they unwittingly receive a counterfeit.”. 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