I own a Vizio VO37L - I bought it refurbished from an authorized dealer with a 90 day warranty. I am a bot, and this action was performed automatically. Input is by HDMI cable from an AVR receiver. After having tried the Vizio Support remote reset procedure which included replacing the batteries and removing plug from outlet a few times with both remotes had limited to no success. IR Blaster radius is ridiculously small. Anyone able to get this version of Sound bar to work? Note: not all phone cameras are able to detect infrared light. Vizparts.com was built on a commitment to offer all VIZIO service centers nationwide, quality replacement parts and to offer these parts with the best and fastest customer service. Whole Witt yes it could be a settings issue which might be resolved by a reset. 07/03/2018 by 12/17/2015 by I am having problems with the remote not working. Called Vizio support who protocol is first to suspect the remote is the problem. Press the INPUT button on the remote to highlight the input you wish to view. There are also 6 machine screws with washers (input panel, mark their locations), 3 - 10mm self taping screws (input panel) and one hex nut (input panel). The VIZIO Support homepage provides the latest trending support topics and support videos, user manuals, product registration, along with tech specs and troubleshooting steps. *compared to previous generations of VIZIO SmartCast Discussion in 'LCD & LED LCD TVs Forum' started by mountaindew, Aug 1, 2018. New comments cannot be posted and votes cannot be cast. I am assuming left side near LED? There is a very small IR receiver board in the TV (approx 0.4" x 2.25") which is located in the lower right side corner of the TV (as you face the screen). Part number can be found on a sticker.--- Vizio 3637-0022-0189 (0171-1671-0892) IR Remote Sensor (NEW) $14.95. Free shipping If I use my Bluetooth vizio remote to turn on my tv it starts to blink off and on. It's just a matter of finding the correct codes for it to use. It take about 15 minutes to raise the volume 2 clicks and the is not a manual button on this TV for audio, only power. Your Vizio smart TV remote may not be working because the IR sensor on the TV is blocked and cannot get the IR signal. Consult Xbox.com/support - They have a wide variety of topics, and tons of support available. If you confirm your remote works, then you are dealing with a bad IR Sensor. Will a reset to factory defaults affect this? Also if I use the dish programmed remote there is no problem. Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. also my remote for my cable was not working on the tv. But people need to help in order for your TV to respond. For more help, including how to . This bad board is my problem. @oldturkey03. Infrared issues aren't brand-specific – whether you've got a Sony, a Vizio or an LG TV, remote sensor problems often boil down to a few common causes. HOME. support.vizio.com. Accessibility. Vizio E43-C2 E48-C2 IR Sensor 748.00W13.00SA 748.00W12.00SA I went back to using my TV remote. If you have good soldering skills you can remove the IR sensor from this board and replace the sensor on the correct board (3642-0072-0189). Even transparent objects can block the infrared signal from your remote like the protective plastic wrap that is shipped with new TVs. Make sure there is nothing that might be blocking the signal from the remote to the IR sensor. Please contact the moderators of this subreddit if you have any questions or concerns. The problem started about a month ago and has become worse but the sound buttons on the TV work fine. Of course, between their customer service, and their failure to provide any sort of resolution for the sensitive capacitor issue, it's unlikely I'll purchase another Vizio set. vizio vf550m ir remote sensor. VIZIO Smartcast™ E-Series™ 50” Class (49.50 Diag.) This is a beta. The TV for the most part is non-responsive. Lance Mattson. If you order a used one, there is a good chance you will deal with the same issue in a month or two. Except for the stupid proximity sensor pop-up, and the relatively minor issue of the IR remote having a narrow angle of functionality, my Vizio has met expectations. For the SV472XVT TV this part is mostly unavailable. My parents have a Vizio sound bar that isn't compatible with universal remotes and must be controlled with the sound bar specific remote unless it's paired with a Vizio TV. Tags: ir; lcd tv ... Aug 20, 2015 Messages: 17 Products Owned: 0 Products Wanted: 0 Trophy Points: 1 Location: fort myers,Fl Ratings: +0. However, since I tried unsuccessfully to program a Comcast universal remote I have concluded it is the TV IR sensor and not the remote. Terms — Vizio 3632-0022-0189 (0171-1671-0581) IR Remote Sensor VO420E VL420M VL470M. Vizio support did provide this link to VizParts for IR Sensor part #: 3647-0012-0189 however, they only had re-certified not new part. It's not critical at this point since the Vizio remote seems to work better than the others for some reason, also all channel changes and input selections are done through the AVR and X1 cable box. Information about the M50-C1 including specs, screw sizes, manuals, and troubleshooting steps I reset the tv and use the tv on/off button and there is no problem. Search - Use google, use the sidebar, use the forums. This step cost nothing but time so it is a good start. 748.00w12.00sa 146z1-sa e157925 e48-c2 vizio 48 led tv ir sensor vizio led tv ir. 40 Bucks down the drain. I think this was the main problem of the Mitsubishi TV. You should be able to see the IR on the phone screen as a pulsing or steady light. Press and hold the Xbox Logo on your console for about 8-10 seconds until the console shuts off. One VUR10 stayed totally dead the other VUR10 would only power on the TV - no other remote finction worked. I have a Vizio VF550M LCD TV and my Vizio remote no longer works with it indicating just a failed IR sensor. My harmony remote worked for the first month or so them just stopped. This app allows you to control your Vizio smart TV device from your smartphone. Re- glued the IR sensor to the front of TV, tested the remotes and all were working again. Seems like a firmware problem to me. I tried with a flashlight and I am pretty sure I am in the right spot. Both remotes (vizio and tivo) are still working. Apps First: Visit Here: 3655-0012-0189 (0171-1671-0612) Vizio IR Sensor Second: Replace the defective IR sensor with our NEW one and you have a working TV again! Here is where the fun part starts. Vizio 3632-0022-0189 (0171-1671-0581) IR Remote Sensor VO420E VL420M VL470M. My Harmony and Comcast remotes both use IR to control the TV and that is where the problem lies. The sumptom was the TV would respond intermittently to IR commands from my Cable and harmony remotes but would work ok using the TV remote which was paired to the TV using Bluetooth (not IR). Consult our wiki - It's highly likely that your issue is there. The IR sensor on Vizio TVs is located on either the lower left corner or the lower right (usually the former) of the TV’s bezel. I forgot that the Original TV remote is paired with bluetooth so it is not using the IR commands. Finding the replacement board may be harder. Having similar issues with Vizio M492i-b2... is it difficult to replace the board/sensor? The infrared sensor on my vizio appears to have stopped working. IR Blaster radius is ridiculously small. I want to add an update for checking your remotes. Certified service and repair centers, store centers locator. This IR senor seems to be in short supply: I have ordered a new part from ebay we will see if new and if it works. You will need to use solder wick to remove the solder from the holes. If the remote is IR (not paired using bluetooth) you can point your phone or tablet camera at it and press any button on the remote. Replacing the sensor only requires some good soldering skill and solder wick. Ron, Having same problem with my E3D470VX model no remote will work will aslo look into replacment of ir board, 11/27/2016 by Koops- AidKool, oldturkey03 Multiple remotes have been used with the same result extremely sluggish response. Do not cut the leads of the new sensor but it must be removed from the replacement board. Where is the sensor located? So the other day the VUR10 I had been using regularly stopped working. To access it, you would have to remove the back cover. after investagating i assumed it was the ir board. The blaster literally fills your room with the ir code. So if a reset will not resolve that, consider that board your next step. oldturkey03. Vizparts.com specializies in LCD & Plasma TV replacement parts. I want to add Vizio sound bar SB4051-CP . I am assuming left side near LED? ---Part number can be found on the sticker.--- Vizio 3642-0162-0189 (0171-1671-0712) IR Sensor VIZIO E600i-B3 Remote/IR sensor issue I've got a VIZIO E600i-B3 TV just over a year ago and the remote control of the TV has completely stopped working. I have done the "power cycle" and have managed to to the reset thru the TV's menu. Repair guides and support for LED, LCD, HD and other Vizio TVs. I … Here's a link on that. In some models the sensors are side-by-side, but in some models the light sensor is in the center of the bottom bezel, but the IR sensor is in the lower-right corner of the bezel. [http://|http://www.vizpartsdirect.com/setSearch....]. The board is likely on a connector like mine was. Ultra HD Home Theater Display with Chromecast built-in. Feel free to summon Xbox_Support by responding to this comment with their username with "/u/" at the front. i am at a loss. I have been fighting my harmony. IR Sensor … I am having problems I used www.electronresort.com which has the best prices but in my case I had to replace the sensor because the boards were mostly not available except a place in Canada which was much higher price. See my pics and comments. I had an old Mitsubishi TV and it didn't respond for a decade. I have unplugged the TV and restarted it. Discover. The Vizio Television SV472XVT responds intermittently to remote commands for mute and volume yet seems to respond ok for VIA (menu for apps) and TV settings. Would keypad board prevent television from turning on after replacing the power supply board and main board, 11/28/2017 by I don't know if I will bother cracking into it but thank you for clarifying my problem. 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